Returns & Exchanges
At Celsior, we want you to be completely satisfied with your fashion investment. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.